Nowadays, traditional boundaries are breaking down between products and services all around the world. Here are some information about
An example of this is the algorithmic revolution. A services can be transformed into formalizable, codificable, computable process like banks ATM.
Firms see services as the solution to create defensible position in markets. Firms' hardware offerings are increasingly by iCT-enabled services offering
Products themselves can be transformed into services or portal of services when delivered via ICT networks.
The services spectrum
- Irreducible service: relay on humans to deliver services.
- Hybrid service: relays on a combination of human and electronic tools.
- Automated service: are fully automated bu electronic devices.
As ICT tools has become more sophisticated producing goods and services is one the most important expression of technology.The primary drivers of development computing storage are software and networking but even companies that produce this are big and powerful, they have to learn how to maintain advantage, creating new functionality of the service or software.
Globalization in not just worldwide converge, is innovation.
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